ABOUT US • COMMERCIAL • PORTRAITS • SCHOOLS • SCHEDULE ME • HELP • ORDER PHOTOS

FREQUENTLY ASKED QUESTIONS • HOURS & DIRECTIONS • REQUEST PRICING • REMOVE ME
 


GENERAL
SCHEDULING
VIEWING PROOFS
YEARBOOK POSES

Viewing Your Proofs and Ordering

How Do I View My Images and Order?
-Click on the “ORDER PHOTOS” link at the top right
-Enter your Gallery Password (click here if you need it sent to you)
-When you decide on the image you would like, click on “Order This Pose” and the available packages will be listed
-Add any extra items or retouching
-Crop your image
-Continue to Checkout
-You will receive an email confirmation of your order

What is my password?
-
Click here to have your Password sent to you

Viewing Available Packages
-Click on Order This Pose or ADD TO CART
-A list of all available packages and prints will appear
-Scroll down to view all order options (retouching, wallets, frames, etc.)

Cropping Images
-Select the pose and package or prints that you want to order
-Click Save to Cart
-Click Continue and Crop Image
-Please note that the thumbnail will still show the original image but the cropped image will be saved with the order

What is included in a Package?
-Place your pointer over the box to the left of the -Product to view package details

 

When will my School Package be delivered?
-School Packages are generally delivered 10 days after your Picture Day

Can I split packages between more than two poses?
-Only if that option is indicated in the “Poses” column when you add the item to your cart

Can I split the "Wallets/5x7/4x6" print sheets?
-No, each package can only be split if that option is indicated in the “Poses” column when you add the item to your cart

What is a Digital File?
-If you order a digital file, it will be delivered to you either on a CD or via email
-All digital files will have the copyright overlay removed

What is the difference between a Lo Res and Hi Res image?
-A Low Res image is good for use in emails and social media but cannot be printed
-High Res images come with a copyright release and are designed for printing either as photographs or in brochures or other printed materials
For techies:
-High Res images come as 2400 x 3600 x 300 DPI
-Low Res images come as 288 x 432 x 72 DPI

How do I find the class photos/group photos/team photo?
-
Click here to have your Password sent to you

What is the deadline for ordering?
-There is no deadline to order prints. After a year your images will be archived and there will be a $10.00 fee to have them re-posted

847-864-7322 | Several Chicago Metro Area Locations | info@srphoto.com

Our Guarantee; if you don't like it, we will remake it, if you really don't like it, return it for a full refund no questions asked.

Corporate Address: 2504 Greenbay Road, Evanston Illinois 60201

 
 

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